Workflow Transformation & AI Enablement Intern, Procurement (S2C)

Introduction

We are seeking a Supplier Onboarding & Source-to-Contract (S2C) Intern to support procurement operations while driving workflow transformation, process automation, and AI-enabled improvements across supplier onboarding and S2C activities. This internship provides hands-on exposure to procurement processes and the opportunity to deliver tangible enhancements to efficiency, cycle time, and stakeholder experience.

The ideal candidate is structured, detail-oriented, and motivated by improving how work gets done—combining process discipline with an interest in automation and applied AI.

Responsibilities

Supplier Onboarding & Supplier Lifecycle Support

• Support end-to-end supplier onboarding and maintenance (updates, data cleansing), including documentation collection, data validation, and coordination of internal approvals.
• Liaise with suppliers and internal stakeholders to ensure onboarding requirements are clearly communicated and completed within agreed timelines.
• Maintain accurate trackers and status reporting; follow up on outstanding actions to minimise delays.
• Support adherence to internal policies and relevant compliance requirements (e.g., governance and documentation standards).
• Identify recurring onboarding issues and propose improvements to reduce rework and improve turnaround time.

Source-to-Contract (S2C) Support

• Assist with sourcing activities, including requirements collation, supplier research, and preparation of RFx documentation (e.g., RFQ/RFP).
• Support collation and comparison of supplier responses, including basic commercial analysis and evaluation coordination.
• Help prepare sourcing documentation such as scope summaries, evaluation materials, and approval packs.
• Provide support for contract workflows, including coordination of reviews, tracking approvals, and ensuring documentation is properly filed and accessible.
• Maintain sourcing and contracting records in relevant systems and repositories with a high degree of accuracy.

Workflow Transformation, Automation & AI Enablement (Core Expectations)

• Map existing onboarding and S2C workflows (e.g., intake → due diligence → setup → RFx → award → contracting) to identify bottlenecks, handoffs, and control gaps.
• Design and implement process enhancements (e.g., standardised checklists, templates, SLAs, governance gates) to improve consistency and cycle time.
• Identify and pilot automation opportunities, such as:
  • automating status updates and reminders
  • digitising forms and approvals
  • reducing manual data entry and duplicate checks
• Explore and apply AI use cases to improve productivity and quality, such as:
  • automated document classification and completeness checks
  • extraction of key fields from supplier documents (e.g., business profiles, declarations)
  • summarisation of RFx responses and issue flagging for review
  • drafting first-pass communications (internally reviewed before use)
• Produce clear documentation of the “to-be” process, including controls, user steps, and change implications; support user adoption through concise guides.

Incumbent will be able to gain the following competencies

• Exposure to the end-to-end Source-to-Contract lifecycle, including supplier onboarding, sourcing support, and contract coordination.
• Hands-on experience delivering workflow transformation and measurable efficiency improvements in a professional environment.
• Practical experience identifying, evaluating, and piloting automation and AI-enabled enhancements with appropriate controls and stakeholder alignment.
• Development of transferable skills in stakeholder management, process design, reporting, and execution discipline.
• Appreciation of how business and system controls (policy, approvals, audit trail, Segregation of Duty) shape process design.

Requirements

• Pursuing undergraduate degree in Business, Supply Chain, Finance, Economics, Operations, Analytics, Computer Science/Information Systems, or related disciplines.
• Strong attention to detail and ability to work accurately with structured documentation and process requirements.
• Strong stakeholder management and communication skills; able to engage professionally with external suppliers and internal teams.
• Proficiency in Microsoft Excel (or Google Sheets), including basic formulas, data organisation, and analysis.
• Demonstrated interest in process improvement and operational excellence (coursework/projects acceptable).

Preferred Attributes

• Familiarity with workflow automation or low-code tools (e.g., UiPath, Power Automate, Power Apps, ServiceNow, Jira/Confluence, SharePoint forms) is an advantage.
• Exposure to data visualisation tools (e.g., Power BI/Tableau) and/or process mapping tools (e.g., Visio/Miro).
• Prior experience with procurement tools (e.g., Ariba, Coupa, Ivalua) is a plus.
• Practical understanding of responsible AI use (e.g., validation, governance, data handling) and comfort working with AI tools under organisational guidelines.